Acknowledgements

We would like to thank the Seaside Park, New Jersey branch of Wells Fargo for cooperating with our team during this semester to not only answer all of our questions and concerns but also provide us with operational background, policies and procedures that Wells Fargo operates using on a daily basis.

 

Specifically, we would like to acknowledge Lisa Ordino, Wells Fargo Service Manager, for taking the time to ensure we fully understand the procedures related to our project. Lisa Ordino has been with Wells Fargo since 1986, when she started as a part time drive thru teller. She has worked in various positions, starting in an entry level position and now managing the entire operations aspect of the branch. Lisa has been with the company through a multitude of mergers and acquisitions that the bank has gone through. When Lisa began working for the bank, it was First Fidelity. Not too long after she started they were bought by First Union and eventually Wachovia. The company remained Wachovia until 2006 when Wells Fargo took over.

We are very thankful Lisa was able to accommodate us to the level that she has. She went above and beyond during our interview with her. We also would like to thank Bradley Antonell, Seaside Park Wells Fargo Branch Manager, for allowing us into the branch and allowing Lisa Ordino to take time out of her hectic schedule to accommodate us for this project.